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Testimonials (257)

21/09/2021

It is really a very useful place to make a purchase, even for a small start-up like us. The customer service is very quick and very responsive. What is more important, the post-purchase services really helpful and professional

Malaysia

Izzat Suffian

08/04/2021

"Risha Service was extremely excellent she reply to my email for enquiry instantly! Keep up with the amazing service Risha i hope to get your service again in the future if i were to enquiry a product that is available on your website"

Singapore

Hafeezur .

31/03/2020

Excellent customer service, helpful and friendly.

Malaysia

Hee Yuek Yee

22/10/2019

Labfriend is a user-friendly online platform where I can purchase a variety of lab consumables from Scientific Resources instantly and conveniently! Thanks for introducing this platform to consumers like us, the researchers!

Singapore

Dr. Kuan Chieh Ching

02/10/2019

LadFriend has provided a good service by delivered on time. Very glad for costumer service, able to assist as well. Really appreciated.

Malaysia

Prabakaran Welloo Wello

08/11/2018

Superb customer service! Always response to my enquiries quickly and answer to my question patiently. Will buy more products from your company.

Saidatul Sophia

Universiti Teknologi Malaysia

02/10/2018

Nice people! Good products. Great service!

Twan de Wit

ST Instruments

27/09/2018

Prompt delivery and good service.

Ho Mui Yen

Sinora Sdn Bhd

20/09/2018

Friendly staff with great communication and excellent customer service. Highly efficient portal for online lab instruments. Highly recommended for others to buy from this site. Definitely will purchase from LabFriend again!

Sophie Le

jMedtech Coating Technologies Pte Ltd

04/09/2018

LabFriend provided a very convenient way to purchase lab tools online. They have a very good customer service system which we can just chat to get all the information. Keep up the good job guys!

Mohd Fathan Akmal Amaluddin Mohd

Kato Manufacturing

01/09/2018

Very friendly and professional help and support from Fika and Kelly. Kudos to them! The glassware and labware are of good quality at a reasonable price.

Perry L

Trichoriz Pte Ltd

21/08/2018

Very patient and polite customer service team (Ms Fika). Thank you for your help.

Rachel G

KISSAKI PTE LTD

26/07/2018

Response time is quick and efficient. Polite and helpful staff that constantly check on your needs and cater to them. High encourage to use the self-generating quote too.

Sashwini CK

National Cancer Centre Singapore

03/07/2018

The service is excellent, great communication and customer service. The order arrived is slightly late but communication with Famila is quite reassuring. Good job!

Mohamad Aizat A

Unversiti Teknologi Malaysia

31/05/2018

Friendly staff with great communication and excellent customer service. Highly efficient portal for online lab instruments. Highly recommended for others to buy from this site. Definitely will buy from here again.

Barceloni Asli C

Sigma Water Engineering

26/04/2018

Excellent customer services! Quick response (Famila Farvin)and very helpful.

Mohamad Zaihan Zailan

Universiti Malaysia Sabah

22/03/2018

The service is excellent. No worries guys.

MOHAMAD AIZAT ABU BAKAR

UNIVERSITI TEKNOLOGI MALAYSIA

15/03/2018

Friendly staff with great communication and good customer service, though items received slightly later. Highly efficient portal for online lab instruments.

Lim Yan Shin

University of Malaya

14/03/2018

Items arrive early and in good condition

Jeff C.

Private

09/03/2018

Delivery in short period.

Foong Sheok Foon

Hydromission Sdn Bhd

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